Return Policy
Thank you for choosing JB Food. We are committed to providing high-quality organic products. If you are not satisfied with your purchase, please review our return policy below.
1. Inspection Upon Delivery
Please inspect the product in the presence of the delivery personnel. If you notice any defects or inconsistencies, contact us immediately at +9613905605.
2. Conditions for Returns
You may request a return if:
- The product is expired or damaged.
- The product does not match its appearance as shown on our website or social media.
- The product’s quality does not meet the described standards.
- There is an issue with the delivery.
- The product’s weight is incorrect.
- An incorrect product was delivered.
3. Refund Policy
If you are not satisfied with our product, you may request a refund within 10 days from the delivery date. Please note the following conditions:
- You will be charged for any portion of the product that has been consumed.
- Refunds will be processed within 3 days of receiving the returned product.
- The return shipping cost will be deducted from the refund amount.
4. How to Initiate a Return or Refund
To initiate a return or refund, please contact us at +9613905605. Products must be properly packed when requesting a return.
If you need any further adjustments, feel free to ask!